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dc.contributor.authorOrtega Galán, Ángela María 
dc.contributor.authorOrtiz Amo, Rocío
dc.contributor.authorAndina Díaz, Elena
dc.contributor.authorRuiz Fernández, María Dolores
dc.identifier.citationOrtega Galán, Á. M., Ortiz Amo, R., Andina Díaz, E., Ruiz Fernández, M. D. (2020). The Sustainability of Public Social Services: A Qualitative Study. Sustainability, 12(9), 3860. DOI:
dc.description.abstractThe 2008 global economic crisis heightened social inequality and drastically reduced equal opportunities for many people. It had negative consequences for social regulation in many European countries, which have dismantled their public social policies. The objective of the study was to describe social workers’ perceptions of their lived experiences in different areas of the public social services system. A qualitative study was developed, based on a hermeneutic approach. Six in-depth interviews and two focus groups were conducted with 20 social workers employed by community social services and the Andalusian public health service (Spain). The professionals agreed that the public social services system has been eroded, that the lack of resources has consequences for workers and the general public alike, and that the public authorities and the administration are responsible for this situation. Social services have become distributors of scarce resources rather than a social protection system that empowers and accompanies the most vulnerable. The system must provide the necessary resources and structures so that they can escape the situation of poverty, exclusion and social injustice.es_ES
dc.relation.isversionofPublisher’s versión
dc.rightsAtribución-NoComercial-SinDerivadas 3.0 España*
dc.subject.otherSocial workes_ES
dc.subject.otherSocial serviceses_ES
dc.subject.otherPublic systemes_ES
dc.titleThe Sustainability of Public Social Services: A Qualitative Studyes_ES

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