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Browsing by Author "Berné Manero, Carmen"
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The hotel management of e-wom. A cross-cultural analysis Spain-Italy
Berné Manero, Carmen; Ciobanu, Andreea V.; Marzo Navarro, Mercedes; Pedraja Iglesias, Marta (United Academic Journals, 2019)A lack of research in intercultural comparisons has been identified from the national and industrial perspective, and under the perceptions of those who make decisions about hotel services, particularly those related to ...