Browsing by Author "Vij, Anu"
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What leads guests to satisfaction and loyalty in UAE fives-star hotels? AHP analysis to service quality Dimensions Alzoubi, Haitham M.; Vij, Mohit; Vij, Anu; Hanaysha, Jalal Rajeh (Universidad de Huelva, 2021)The hospitality industry has witnessed an impressive growth in the recent past. However, this has also led to fierce competition resulting in an enhanced focus on customer satisfaction. This study investigates and identifies ...