Browsing by Author "Hanaysha, Jalal Rajeh"

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What leads guests to satisfaction and loyalty in UAE fives-star hotels? AHP analysis to service quality Dimensions

Alzoubi, Haitham M.; Vij, Mohit; Vij, Anu; Hanaysha, Jalal Rajeh (Universidad de Huelva, 2021)

The hospitality industry has witnessed an impressive growth in the recent past. However, this has also led to fierce competition resulting in an enhanced focus on customer satisfaction. This study investigates and identifies ...

Now showing items 1-1 of 1

What leads guests to satisfaction and loyalty in UAE fives-star hotels? AHP analysis to service quality Dimensions

Alzoubi, Haitham M.; Vij, Mohit; Vij, Anu; Hanaysha, Jalal Rajeh (Universidad de Huelva, 2021)

The hospitality industry has witnessed an impressive growth in the recent past. However, this has also led to fierce competition resulting in an enhanced focus on customer satisfaction. This study investigates and identifies ...