@misc{10272/19965,
year = {2021},
url = {http://hdl.handle.net/10272/19965},
publisher = {Universidad de Huelva},
title = {Reseña del libro de Firth, M. (2020). Service Encounters in Tourism, Events and Hospitality – Staff Perspectives. Bristol: Channel View Publications},
doi = {10.33776/et.v11i1.5355},
author = {Goolaup, Sandhiya},
}